Royal Air Maroc , more commonly known as RAM, is a four star rated airline by Skytrax.
RAM is fully owned by the Goverment of Morocco and has it headquarters located within Casablanca Airport. From its Casablanca base, RAM operates a domestic network within in Morocco, as well as scheduled international flights to Africa, Asia, Europe, and North and South America.
This is my Business Class experience flying from London Heathrow to Casablanca……
Flight : AT801 Departure 17.10
Route: London ( LHR ) to Casablanca (CNM )
Seat: 3k (Business Class )
12 seats / 2-2 configuration
Duration: 3hrs 20 mins
Plane Type: Airbus 737-800
Heathrow Sky Team Lounge
As a Business Class passenger flying with RAM , a Sky team member , you are entitled to access to the Skyteam lounge within terminal four.
The lounge is light and spacious and has plenty of seating, but as it’s a shared with a number of other airlines , when I visited on a Friday afternoon admittedly a peak time, I found it pretty busy. There was a decent choice of hot & cold food and a serve yourself bar, but sadly no champange.
Boarding started promptly approx 40 minutes before take off , Business Passengers were invited to board first , I received a warm welcome at the door of the aircraft. with the business cabin half full on this flight ( six passengers ) , we were seated quickly, but as there was only one entry door on the 737 , economy passengers had to pass through the business cabin to the economy cabin, which interfered slighly with crew trying to serve pre take off drinks and hot towels, as it’s a single aisle aircraft. In my opinion it would be better for Business Class passengers to board last rather than first.
Cabin & Seat
The 737 has 12 Business class seats in a 2-2 formation, over 3 rows in the one front cabin.
With a generous seat pitch of 36 inches and width of 21 inches, I found there was plenty of leg room and wiggle room in the seat , the leather seat frame was especially comfortable, think comfy office chair with a decent recline.
I also was able to get out of my window seat into the aisle without disturbing my seat mate, which was a plus. As it was a short haul flight there was no amenity kits or individual entertainment screens. But you could track the planes progress via the map on the overhead screens at the front of the cabin.
My only gripe was that there was no in seat charging points, as someone who relies heavily on my smart phone I watched as my battery die throughout the flight as i presumed there would be in seat power, so by the time I landed in Casablanca the battery was well and truly dead.
If RAM was looking for ways to improve the cabin, this would be my suggestion. In a business cabin in seat power should come as standard, and would be relatively easy to resolve with just 12 seats.
I was nicely surprised to see that there was a full long haul style meal service, complete with white table cloths and hot towels, on a relatively short flight.
Prior to take off I was offered a choice of juice & water , then shortly after take off I was offered an alcoholic drinks service, with a full bar including the delicious Laurent Perrier champange . As the Cabin was half full, the crew were happy to serve alcoholic drinks on demand throughout the flight.
The Dinner Menus were handed out with the drinks service, there was a choice one starter, two hot mains ( Chicken roulade or Lamb Tagine ) , cheese plate ,and dessert , all rounded off with refreshing moroccan mint tea just case the prior courses hadn’t quite finished you off.
Whilst the food options were quite basic for a business cabin , it was well presented, tasted good and was served hot , which is no easy feat with plane food.
With two dedicated crew members in the business cabin, service was prompt and friendly.
In my Opinion ….
If your looking for a long haul business class experience for a fraction of the price in a quater of the flying time , its definately worth considering flying RAM on your next trip to Morocco. Added with the generous 2 x 23kg luggage allowance per passenger and just 12 seats in the cabin, the service was prompt and efficient from the start. Whilst the 737 does not have flat beds , the business seats are extremely comfortable with no climbing over your seat mate required, so it’s a win win, so there’s just the in seat power issue to resolve.
RAM Business class flights include:
Priority check in lane
Two pieces of checked luggage up to 23kg each plus cabin baggage up to 10kg.
Free seat assignment.
For more information on RAM’S flights & fares , Check out their website
Looking for accommodation in Casablanca ?
I stayed at the exemplary five star Four Seasons Casablanca during my time in Casablanca. Check out their rooms & rates via their website
For things to do and see in Casablanca , Check out how I spent my time there using the hashtag
Please note my flight was kindly hosted by Royal Air Maroc in order to write this review , but as usual my thoughts & opinions are all my own.